Topics covered at past forums

Melbourne (June 2004) tackling knowledge management intranet staff directories online collaboration and discussion tools intranet 'show and tell' developing a KM strategy communities of practice Sydney (February 2004) Managing e-mail overload Usability & information architecture Document & records management Site management Encouraging intranet authors Intranet 'killer apps' Brisbane (October 2003) Identifying intranet needs Increasing intranet usage Communities of practice Knowledge management Intranet show & tell Project: Authoring models Metadata Developing an intranet strategy Site management Wikis Structuring the intranet Sydney (May 2003) Promoting your intranet Conducting a content audit Project: Connecting intranets to the real world Your proudest moment Search engines Project: Designing the ideal homepage Weblogs Information architecture Portals Extranets

Canberra (February 2003) Obtaining intranet sponsorship & support Metrics & ROI Intranet success stories Taxonomies & metadata Content creation Content management systems Project: developing an intranet style guide Increasing intranet usage Records management Staff directories Sydney (November 2002) Intranet goals Improving intranet usage Killer apps Usability & information architecture Intranet technology on a budget Intranet as a communications platform Knowledge management Content management systems